Service With A Smile

The sign at the grocery store said, “Did We Serve You With A Smile?” Service with a smile is a core policy of many companies in their goal to provide outstanding customer service.

A smile communicates a frame of mind and enhances an interaction. It validates statements made by the recipient of the smile. It conveys a caring attitude and improves communication.

Tricia, a center-city Philadelphia hairdresser, was asked if she often smiled while cutting customers’ hair. She said, “Yes. My smile may be the only smile the clients see all day. They might not have spoken to anyone other than me. It can cheer a person up. A smile can make someone else’s day!”
Some studies have shown that a smile must be genuine. Faking a smile can take an emotional and physical toll. Other studies suggest that the simple act of putting on a smile can be a mood booster, theorizing that smiling activates areas of the brain associated with reward and triggers the release of dopamine.

When asked about smiling while talking on the telephone, Maryellen at Pi Dental Center said yes, “They say people can ‘hear’ a smile.” Smiling while on the phone has been shown to be valuable. A University of Portsmouth, England study showed that people can hear a smile and some can even pick up on different kinds of smiles.

Reluctance to smile hinders communication. Some people who feel self-conscious because of their dental condition do not smile. Proven and predictable dental implant technology and digital dentures restore beautiful smiles and repair damaged teeth quickly and competently. Board certified prosthodontists at Pi Dental Center  have been successfully providing advanced dental care for over 30 years. Teeth In A Day® and Computer Guided Dental Implant Treatment, and the No Bone Solution have helped patients with very little bone regain healthy mouths with permanent teeth supported by dental implants.

A smile establishes rapport and reflects the positive attitude that is so vital to productive relationships. A smile can do wonders! Call 215-646-6334 or contact us at the link below to learn more or schedule an appointment.